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Right-sizing IT capacity for the application economy
Right-sizing IT capacity for the application economy How organizations can ensure they have enough capacity for the future to provide the best user experience possible.Everyone loves a bargain. In our...
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Drive user adoption with a little ’emotional skeuomorphism’
User experience is about more than where buttons are or what fonts to use. User experience is about weaving the experience of using a technology product into consumer behavior to improve the value the...
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Hardware savings, productivity improvements and case studies – Oh my!
Are your executives demanding IT budget spend reductions without sacrificing the quality of service delivery? Are you expected to rationalize your infrastructure investments based on the importance of...
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How secure are SMS one-time passwords?
Online and mobile banking are a part of our day-to-day lives as they offer the freedom to bank anytime and anywhere. But if there’s money involved, scammers will unfortunately always follow. If you are...
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EMV and risk-based authentication
The financial services industry and consumers in the United States (U.S.) are finally seeing the arrival of EMV chip cards with the upcoming October 1, 2015, liability shift. This transition provides a...
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3D Secure for addressing card-not-present fraud
Participants of the recent North America Fraud Forum in Chicago asked a lot of questions about how best to tackle Card-not-present (CNP) fraud. Based on responses, a clear answer is to battle CNP fraud...
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Open banking APIs have arrived
Almost two years ago, my colleague David Bressler mused that in the near future, banks and other financial institutions would have to start thinking like software companies, develop open API programs,...
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Don’t underestimate the strength of the blockchain
One of the great challenges of digital transformation is that it is not a one-time thing. You can’t simply complete a company-wide digital initiative then rest on your laurels, content that the future...
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How to end what ails online commerce
A recent report from Juniper research states that global online fraud is on pace to top $25 billion by 2020. And new data from a report by SalesCycle reveals that the average shopping cart abandonment...
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In banking, apps and security must mix
In the application economy, there is a clear need to balance openness and security. Organizations working to provide the best, most competitive services possible need to quickly deliver feature-rich...
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